The Marriage of Product and Consumer Intelligence for Retail Ecommerce

"“As a multi-category, multi-branded department store, and with on-site search driving a large percentage of our total demand, ensuring that Bloomingdale’s provides the most relevant results to our customers is extremely important to us. How we return results to customers really resonates with them. Thankfully Lily AI’s customer intent platform solves for something extremely difficult to solve for, driving pinpoint results for the many long-tail queries that comprise more than 50% of our ecommerce searches. Lily's rich and detailed product attribution helps ensure that Bloomingdale’s customers find what they’re looking for, every time.”"

James Kim

VP of Ecommerce, Bloomingdale's


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